REFUND POLICY
Student that withdraw from the driver education program prior to completion are
entitled to a prorated refund according to the following schedule:
Withdrawal prior to start:
100% of fees paid
Withdrawal after start:
15% of fees paid divided by 30 hours for each hour of classroom not completed;
85% of fees paid divided by 6 hours for each hour of behind the wheel instruction
not completed.
If fees are paid in full at the time of withdrawal, refunds will equal:
Classroom Instruction Hours =30
Cost of Classroom Instruction = $75.00
Prorated Hourly = $2.5/hour
Behind the Wheel Instructional Hours = 6
Cost of Behind the Wheel Instruction = $225
Prorated Hourly = $37.5
Refunds will be forwarded to the address of record within 15 days of the date that written notification of withdrawal is made.
In addition to the monetary refund, students will receive documentation of any training that was completed on the appropriate Motor Vehicle Administration provided forms.
PROCEDURE FOR COMPLAINTS
Each parent/driver coach and student has the right to place a complaint with the
Motor Vehicle Administration regarding problems associated with the driving
school or the instructor (the number to call is 410-424-3751).
With that right each parent/driver coach and student has the responsibility to
attempt to promptly pay the driving school for the driver education class and to
attempt to alert the owner or manager of the driving school about any problems
or complaints before contacting an outside agency.
PRIVACY POLICY
This privacy notice discloses the privacy practices for www.myleapdrivingacademy.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via registration for courses or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the driver education you contacted us for. We will not share your information with any third party outside of our organization and State of Maryland Motor Vehicle Administration.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
(Note: We are require by MVA to keep your record for three years)
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 240 553 7297 or info@myleapdrivingacademy.com.